| {{ $ticket->ticket_number }} |
{{ $ticket->user->name }} |
{{ $ticket->category }} |
{{ $ticket->department }} |
{{ $ticket->description }}
|
@php
$statusClasses = [
'open' => 'bg-blue-100 text-blue-800',
'in_progress' => 'bg-yellow-100 text-yellow-800',
'pending' => 'bg-red-100 text-red-800',
'closed' => 'bg-red-100 text-red-800',
'confirmed' => 'bg-green-100 text-green-800'
];
$statusLabels = [
'open' => 'Dibuka',
'in_progress' => 'Dalam Proses',
'pending' => 'Menunggu Konfirmasi',
'closed' => 'Menunggu Konfirmasi',
'confirmed' => 'Dikonfirmasi'
];
@endphp
{{ $statusLabels[$ticket->status] ?? ucfirst($ticket->status) }}
|
{{ $ticket->created_at->format('d M Y H:i') }}
|
@if($ticket->in_progress_at)
{{ $ticket->in_progress_at->format('H:i') }}
@else
-
@endif
|
@if($ticket->user_confirmed_at)
{{ $ticket->user_confirmed_at->format('H:i') }}
@elseif($ticket->status === 'closed' || $ticket->status === 'pending')
{{ $ticket->closed_at ? $ticket->closed_at->format('H:i') : '-' }}
@else
-
@endif
|
@if($ticket->status === 'confirmed')
Lihat Detail
@else
Lihat
Detail
@endif
|
@empty